Sales Policy – Naripowergear

Effective Date: January 4, 2025

Welcome to Naripowergear! At Naripowergear, we are committed to providing our customers with high-quality technology products and exceptional customer service. Our sales policy outlines the terms and conditions under which we sell products to ensure a seamless, transparent, and positive shopping experience for all our customers. By using our website, purchasing our products, or engaging with our services, you agree to be bound by the terms set forth in this policy.

1. Product Availability and Pricing

All products available on Naripowergear’s website, https://naripowergear.com, are subject to availability. While we strive to maintain accurate stock levels, we cannot guarantee product availability at all times. In case a product is unavailable, we will notify you promptly and offer alternatives or issue a refund as per your preference.

Pricing:
The prices listed on our website are in US Dollars (USD) and include applicable taxes unless otherwise stated. Prices are subject to change without notice. Naripowergear reserves the right to correct any pricing errors that may occur on the website. In such cases, we will notify customers prior to processing their order and allow them the option to confirm or cancel their purchase.

2. Ordering Process

To place an order with Naripowergear, follow these steps:

  1. Browse through our online store and select the products you wish to purchase.
  2. Add your selected products to your shopping cart.
  3. Review your cart and proceed to checkout.
  4. Enter the necessary shipping and payment information.
  5. Confirm your order.

Once your order is successfully placed, you will receive an order confirmation email with details of the products, prices, shipping method, and estimated delivery time. This email serves as a receipt for your purchase.

3. Payment Methods

Naripowergear accepts various payment methods to make your shopping experience easy and secure. These include, but are not limited to, the following:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Please ensure that the billing information provided during the checkout process matches the information associated with your payment method to avoid any delays in processing.

4. Shipping and Delivery

We strive to deliver your products as quickly as possible. Once your order is confirmed, we will process and ship it within 1-2 business days. Orders placed during weekends or public holidays will be processed on the next business day.

Shipping Options:

  • Standard Shipping: Delivery in 5-7 business days.
  • Expedited Shipping: Delivery in 2-3 business days (additional fees apply).
  • Overnight Shipping: Next-day delivery (additional fees apply).

Shipping costs will be calculated at checkout based on the selected shipping method and the destination address.

Shipping Restrictions:
Naripowergear currently ships to addresses within the United States only. For international shipping, please contact us directly for more information.

5. Order Cancellations and Modifications

If you wish to cancel or modify your order, please contact our customer support team at info@naripowergear.com as soon as possible. We can only process cancellations or modifications before the order is shipped. Once an order has been dispatched, it cannot be modified or canceled, but you may return the item once it arrives.

6. Returns and Refunds

Naripowergear aims to ensure complete satisfaction with every purchase. If you are not fully satisfied with your order, we offer a 30-day return policy. To be eligible for a return:

  • The item must be unused, in its original packaging, and in resalable condition.
  • The return must be initiated within 30 days from the date of purchase.
  • A proof of purchase (such as an order confirmation email) is required.

Return Process:

  1. Contact our customer service at info@naripowergear.com to initiate the return.
  2. Once your return is authorized, we will provide you with instructions on how to return the product.
  3. The returned product must be shipped back to us at the address provided. The customer is responsible for return shipping costs.

Once we receive the returned item and confirm it meets our return conditions, we will process your refund. Refunds will be issued to the original payment method used during the purchase.

Please note that shipping fees are non-refundable, and certain products may not be eligible for return, such as:

  • Opened or used software
  • Personalized or custom-made items
  • Items marked as non-returnable on the product page

7. Warranty and Product Support

Naripowergear offers a 1-year limited warranty on all our products from the date of purchase. This warranty covers defects in materials or workmanship under normal use conditions. It does not cover damage caused by misuse, accidental damage, or unauthorized repairs.

If you experience any issues with a product under warranty, please contact our support team at info@naripowergear.com. We will guide you through the warranty claim process, which may include providing troubleshooting assistance, sending replacement parts, or processing a product replacement.

8. Customer Support

Our customer support team is available to assist you with any questions or concerns regarding your purchase. You can reach us at:

Our support hours are Monday to Friday, 9 AM to 6 PM (EST). We strive to respond to all inquiries within 24 hours during business days.

9. Privacy and Security

At Naripowergear, we prioritize the privacy and security of our customers’ personal information. Our website uses industry-standard encryption technologies to protect your data during transmission. For more details, please refer to our Privacy Policy, available on our website.

We will never sell or share your personal information with third parties without your consent, except as necessary to process your order, comply with legal requirements, or improve our services.

10. Limitation of Liability

Naripowergear is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use any products purchased from our website. In no event shall our liability exceed the total purchase price of the product(s) purchased.

11. Changes to the Sales Policy

Naripowergear reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed about any updates.

12. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the State of Indiana, United States. Any disputes arising from or relating to this policy shall be resolved in the courts located in Gary, Indiana.

Thank you for choosing Naripowergear for your technology needs. We look forward to serving you!

For more information, visit our website: https://naripowergear.com
Contact us:
Phone: (219) 939-7899
Email: info@naripowergear.com